EMC Program Manager in Seattle, Washington
Release Manager, In-Market Engineering
EMC Isilon’s In-Market Engineering team is looking for a hands-on, passionate, results-oriented Program Manager to manage OneFS maintenance releases, campaigns, and other projects in support of the team’s mission. The In Market Engineering team’s mission is to address customer escalations, provide patches and maintenance releases to address customer issues and develop non-core product enhancements, tools and processes to ensure a high quality total customer experience with Isilon products. You’ll partner with a lead program manager to define release content, establish scoping and schedule, and ensure quality metrics are met.
The ideal candidate thrives in a fast-paced environment, is eager to take on new responsibilities and has experience delivering software programs and/or software releases. This role is for a dynamic individual who wants to join an innovative, fast paced team located in Seattle’s Pioneer Square, redefining the storage landscape in scalable storage.
Professional traits necessary for EMC/Isilon:
Exhibits excellent judgment and delivers high quality outcomes
Has relentlessly high standards (is never satisfied with the status quo)
Thinks customers first
Collaborates and celebrates successes making EMC Isilon a great place to work
Drive validation and certification activities in support of monthly maintenance releases to customers. Manage schedules and risk and guide teams to resolution as issues arise
Coordinate with external teams to communicate release scope, enable documentation development and make releases available to customer
Drive process improvements across the engineering organization to improve quality of software released to the field
Manage development campaigns focused around customer experience and supportability.
Lead projects to better gather and analyze data of the customers’ use of the product in the field.
Use best-in-class project management techniques to achieve project goals on time with a high level of quality, while managing expectations of stakeholders
Work collaboratively with other Program Managers and Engineering leaders toward common Engineering vision and goals
Drive the tracking and management of project schedules, risks and deliverables and proactively communicate progress across Engineering leaders and/or management
Knowledge of common project management tools and methodologies, including bug tracking systems
Highly motivated and self-directed with the ability to work effectively with Engineering teams
Results oriented with ability to adapt to changing priorities, focusing on highest business impact
Strong verbal and written communication skills effective across organizational levels and geographies
Knowledge and application of IT datacenter and storage concepts
2-4 years of experience in a program or release management role with a demonstrated track record of delivery
Preferable: BS in Engineering/Computer Engineering, Computer Science or equivalent
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
Critical Hiring Criteria:
Product Management, Engineering - Software
205 - ISILON
US - Washington - Seattle