EMC Project Mgr (PS) in North Ryde, Australia
Manages the delivery of customer/Managed Service project engagements on behalf of Virtustream Managed Services
PRINCIPAL DUTIES AND RESPONSIBILITIES
Equipment lifecycle planning and management of existing equipment together with the deployment of Virtustream solutions into client Data Centers for multiple technology towers ( Storage and CIaaS).This translates to the delivery of moderate complex, moderate risk projects related to equipment deployment and lifecycle management spaces.
Responsible for the delivery and daily management of activities, which are coordinated with Virtustream employees or Partner resources (VCE, DellEMC). Accountable for delivering projects on time, within budget and to the satisfaction of the customer and sales. Holds responsibility for achieving the Virtustream Bar of Excellence as the highest level of Customer Satisfaction.
Point of contact during the project for all aspects of the engagement. Ensures a strong and seamless relationship by maintaining communications about the project to the stakeholders: customers, management, sales and delivery personnel. Holds internal and customer kick-off meeting as appropriate.
Other key Responsibilities include:
ITIL life cycle management.
ITIL service request management and Change management
Responsible for regular status reporting
Responsible for monthly governance reporting which includes Service level management for multiple technology towers.
Responsible for Capacity reporting and work with Architects and Team leaders to ensure Capacity is available for customer consumption.
Mentoring associate PMs in the team.
Lead PM for any cross functional activities
Assists PMO Lead with Account Governance and driving process improvement for the PMO
Must have excellent Communication skills.
Have strong Project Management skills and 3+ years’ experience in EPM2, PMI or Prince II methodologies
Experience working as a Project Coordinator/Manager in a Managed Service environment would be highly regarded.
Ability to influence others to achieve results. Negotiation is a big part of your role.
Strong knowledge of EMC products highly desirable.
ITILv3 Foundation Certification Required. ITIL intermediate certification desirable.
Strong working knowledge of Microsoft Office products.
Leadership attributes highly desirable.
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, colour, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, , or any other characteristic protected by applicable law, are strongly encouraged to apply.
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
Critical Hiring Criteria:
500 - VIRTUSTREAM
Australia - North Ryde